![]() After letting it sit for a long time, I gave up and closed the window. Microsoft Solitaire Collection and Cloud Data on Windows 10Īfter upgrading my laptop to Windows 10, Microsoft Solitaire Collection says it's found new save data and starts downloading it from the cloud- but it seems to never stop. You can check if Solitaire error goes away after doing this. This will launch Windows Store with a cleared cache. If your antivirus or firewall has an app white list, make sure that your Xbox Live-enabled games are on this list. ![]() Check the documentation for your antivirus or firewall software to open settings and ensure that the software is notīlocking the app. The steps to unblock the game (or any app that needs to access Xbox Live) will vary depending on the antivirus or firewall software you use. Step 4: Make sure your firewall/anti-virus isn’t blocking the app. The Microsoft Store will open so you can reinstall Microsoft Solitaire Collection. Right click Microsoft Solitaire collection app tile, and the select Uninstall. In the search box, type Microsoft Solitaire Collection. ![]() Step 3: Uninstall and reinstall Microsoft Solitaire Collection. Step 2: Run Windows Update troubleshooter. (No "*.ark" files exist or are found in the packages directory using explorer search functions.)Ĭheck this link for the app troubleshooter. I unfortunately am not able to dig enough to know if the "statistics.ark" save data is still in the packages directory and just hidden or if it has been moved to an entirely new location. sgi" in the old directory, which is a different filetype to previously and does not update during or after any cloud data sync has occured. It is worth mentioning that there is a file called "statistics. If there are any people savvy with the Win10 app platform, I would love to know where the new cloud save data is being moved to or stored. I have been trying to reset statistic data on my cloud save, but can no longer use the old method that forced local data to be used rather than cloud data to download. ![]() The biggest change was that statistics no longer seem to be saved in "%localappdata%\packages\Microsoft.MicrosoftSolitaireCollection_etc". Very recently, the Microsoft Solitaire collection app on Windows 10 has changed some of the internal file structure used to store user settings and statistics. ![]()
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